Family-owned since 2004. We pump, inspect, and repair septic systems across East Tennessee — and we tell you what we find underground before we quote you a dime.
24/7 BACKUPS
One call covers the whole system — tank, lines, filter, and field. Prices are on the cards because that's how we'd want to shop for it too.
Full pump-out with scum & sludge measured, baffles checked, and the filter rinsed — not just a hose in the tank.
Buying or selling? Full system inspection with a written report in 24 hours that agents and lenders accept.
Site evaluation, county permitting, and installation handled start to finish — conventional and engineered systems.
Soggy yard or surfacing effluent? We diagnose first — a crushed line or bad distribution box isn't a new field.
Green risers bring your lids to the surface, so the next pumping takes minutes and your yard stays a yard.
The little filter that protects your whole drain field. Rinsed free with every pumping, or as a quick standalone visit.
Clogged inlet line? We jet it clear and run a camera so you can see exactly what we found — no guessing.
Sewage backing up into the house is a drop-everything call. We answer 24/7 and get a truck rolling.
New customers save $50 on any pumping — and the effluent filter rinse is on us with every pump, every time. One per home.
Most septic trouble starts with a guess — somebody else's. We open the tank, measure what's actually in it, and explain what it means for your field before we recommend anything.
No "call for pricing," no surprises on the invoice. These are the real numbers our Knoxville customers pay — if your job needs something extra, you'll approve it in writing first.
A septic tank needs pumping every 3 to 5 years — and almost nobody writes the date down. Pumped & Protected is our free reminder program: we log your tank, track the date, and reach out when you're due, before a $400 pumping turns into a $12,000 drain field.
"Quoted $425 on the phone, paid $425 at the door. They showed me the sludge measurement and said I could've gone another year — who talks themselves out of a sale? Honest people."
"Selling our house and the buyer's lender wanted a septic report fast. Inspection on Wednesday, written report Thursday morning, closing stayed on schedule."
"Twenty years of digging up my own yard every time the tank needed pumping. Risers went in one afternoon and now the lid's right there at ground level. Should've done it a decade ago."
"Backup started at 9 PM on a Sunday. A real person answered, the truck was here by 11, and the dispatch fee came off the repair. That's how you earn a customer for life."
"Two other companies told me the whole drain field was shot — $14,000. Smoky Ridge ran a camera, found a crushed line, and fixed it for under two grand. Field's been fine for two years."
"Got the reminder text right at three years, booked the route day, and the price was the same as last time — member rate like they promised. Easiest home maintenance I own."
Septic work doesn't have to be a mess. Every visit ends with the lids sealed, the yard tidy, and a report that tells you exactly what we found.
This page isn't a brochure — it's a booking machine. Every feature below exists to turn an East Tennessee homeowner with a gurgling drain into a scheduled pumping, and a one-time pumping into a customer who comes back on schedule for decades.
Tanks get booked when people finally remember them — at the kitchen table at 10 PM. The form takes the job while the office is dark — that's a pumping a competitor's voicemail lost.
A homeowner standing in a backed-up bathroom is not browsing. The number sits at the top, the bottom, and one thumb-tap away between — every extra tap costs emergency calls.
860 reviews sit beside the booking buttons, not buried on a testimonials page. Trust placed at the moment of choice turns a nervous maybe into a booked truck.
Pumping, inspections, risers — Knoxville, Maryville, Oak Ridge — each service and each town gets its own way in, so Google sends the right homeowner to the right offer.
The chat in the corner catches the 9 PM "is that smell normal?" shopper and the midnight backup — capturing leads the phone never hears about, and routing emergencies straight to the on-call tech.
Pumped & Protected turns one pumping into a customer list that rebooks itself every 3 to 5 years. No ads, no cold calls — the calendar refills itself, and members never shop around.
Don't see your town? Call us — if you're past our route, we'll tell you who's good out your way.
Every 3 to 5 years for most homes. Household size, tank size, and garbage-disposal use all move the number — a big family on a 1,000-gallon tank is closer to 3 years. That's why we measure the sludge layer at every visit and why Pumped & Protected members never have to guess.
Slow drains in more than one fixture at once, gurgling pipes, a spongy or extra-green patch of grass over the drain field, odors near the tank, or — the one nobody misses — sewage backing up into the house. Any of those earns a call before it gets expensive.
$425 flat for a 1,000-gallon tank, $475 for 1,250, and $525 for 1,500 — filter rinse, baffle check, and the county report included. The price is quoted in writing before we start, and it doesn't change at the door.
No. We locate the tank electronically and hand-dig small sod plugs only if the lids are buried — and we put the sod back. Better yet, risers bring the lids to ground level so nobody ever digs for service again. Our 150-foot hose also keeps the truck on the driveway, not the lawn.
Yes — real-estate inspections are a big part of what we do. We evaluate the tank, baffles, lines, and drain field and deliver a written report within 24 hours that agents and lenders accept. Closing in a hurry? Ask about a rush slot.
A well-kept field typically lasts 25 to 40 years. The two things that kill fields early are overdue pumping — solids escaping the tank clog the field — and water overload from leaking fixtures or drainage pointed at the field. Regular pumping is cheap insurance.
Phones are answered by our own team in Knoxville — and by the on-call tech after hours when it's a backup.
📞 (865) 555-0187
✉️ [email protected]
📍 4820 Example Ave, Knoxville, TN 37918
Office hours: Mon–Sat 7 AM – 6 PM
Emergency backups: 24 hours, every day
TN Septic Systems Installer License #SRI-2204 (example)
Pay an invoice from Smoky Ridge Septic Service. You will get a receipt by email.
Demonstration only — no payment was taken. On the live site, this page connects to the business’s payment provider and the receipt is emailed automatically.
Example website. The business shown here is fictional. This site is an example built by Tarsus Partners LLC to demonstrate design and features — no real products, services, bookings, orders, donations, or payments are offered or processed here.
Your customer portal: book and manage appointments, approve estimates, see every past job at your property, and view and pay invoices — plan status included.
Demonstration only — no account was created and nothing was stored. On the live site, this is where customers sign in to their portal.